Free, Confidential Support – Here When You Need It Most
If you live in Thetford or the surrounding areas and need help understanding or accessing welfare benefits, Citizens Advice Diss, Thetford & District (CADAT) is here for you.
Thanks to support from Thetford Town Council, we’re now offering a new specialist advice service to help individuals and families in our community navigate the often-complex benefits system.
Thanks to support from Thetford Town Council, we’re now offering a new specialist advice service to help individuals and families in our community navigate the often-complex benefits system.
What We Offer
Our trained advisers provide free, impartial, and confidential support on a range of welfare and benefits issues, including:
- Universal Credit applications and appeals
- Disability and sickness benefits (PIP, ESA, etc.)
- Housing benefit and Council Tax support
- Overpayment and debt concerns
- Understanding your rights and entitlements
Where to Find Us
🗓️ Mondays
Rest Riverside, Thetford
🕤 9:30am – 12:30pm (Drop-in, starting June)
🗓️ Tuesdays
Thetford Town Council Offices
🕒 (Dates to be confirmed)
🗓️ Wednesdays
Riversdale Centre
🗓️ Last Friday of Every Month
Charles Burrell Centre
📌 No appointment necessary for drop-in sessions – just turn up and speak to one of our friendly advisers.
Not Sure Where to Start?
If you’re unsure what you’re entitled to or are facing difficulties with applications, letters, or appeals, don’t wait. Our team is ready to help you take the next step with confidence.
Funded in part by Thetford Town Council
Together, we’re making advice more accessible for everyone in our community.
