Get Advice from
Citizens Advice
If the adviser is unable to resolve your query via email, they will pass your details on to your local office who will contact you by phone to arrange a telephone appointment or face-to-face support.


Request For Advice
If you need help applying for Universal Credit, knowing what benefits you are eligible for, or have a problem with Universal Credit before the first payment you should contact the Help to Claim team by phone or webchat

Specialist Services
If the adviser is unable to resolve your query via email, they will pass your details on to your local office who will contact you by phone to arrange a telephone appointment or face-to-face support.

Energy Advice
Our specialist Energy Advisers can help with household energy related enquiries including energy tariffs, bill enquiries, complaints, extra help (including grants, warm home discount and priority service register), smart meters and energy efficiency.