Get Advice from
Citizens Advice
If the adviser is unable to resolve your query via email, they will pass your details on to your local office who will contact you by phone to arrange a telephone appointment or face-to-face support.


Pension Wise
Pension Wise is a free and impartial government service about the different ways you can take money from your pension.
You can book an appointment – a 45-minute conversation between you and a Pension Wise guidance specialist. You’ll get guidance on:

Big C
All the advisers working under this contract experience great job satisfaction because they know they can make a real difference to both the patient and their families, although at times it can also be distressing work.

Money Advice
Citizens Advice Diss, Thetford & District provides advice on debt problems and financial management. Outcomes for clients can include:
- debt relief orders
- advice on bankruptcy
- income maximisation
- administration orders
- & more

Energy Advice
Our specialist Energy Advisers can help with household energy related enquiries including energy tariffs, bill enquiries, complaints, extra help (including grants, warm home discount and priority service register), smart meters and energy efficiency.

Request For Advice
We provide advice over email for a variety of issues. Once you press the “Start Request” button and complete the form, someone from one of our local offices will contact you within 2-3 working days with a response to your enquiry.