I’ve been living in my privately rented flat for years. I generally have a good relationship with my landlord but I just can’t get them to carry out various repairs that have built up. How can I get them to act – and what exactly do they have to do?
The law states that your landlord must provide accommodation that is safe, healthy and free from things that could cause serious harm.
You don’t say exactly what repairs are needed. If you have problems such as electrical wiring that you think might be faulty, or there’s damp, or an infestation by pests, the landlord has a legal obligation to put things right.
Landlords are also responsible for the maintenance of the general structure, and fittings such as boilers and radiators; basins, baths and toilets; and the drains.
The first step is to contact your landlord again, in writing. Include photographs of the problems. Keep a record of all communications and evidence relating to the disrepair.
If that doesn’t prompt any action, Citizens Advice can help with next steps. These could include contacting your local council (who will have dedicated officers for dealing with disrepair in private rented properties) or asking for a visit by the environmental health team.
Contact us at Citizens Advice Diss, Thetford and District if you would like more help. Our advice is free, impartial and confidential.
Advice line: 0800 144 8848
Email advice via our website www.cadat.org.uk
Follow us on social media @DissThetfordCA
